Privacy Policy

PRIVACY STATEMENT

This privacy policy (the " PRIVACY POLICY") applies to your use of the website of Annextech Software hosted at annextech.co, and Annextech Software applications on mobile platforms (Android, iOS etc.) (collectively ("ANNEXTECH SOFTWARE" or "WEBSITE")), but does not apply to any third party websites that may be linked to them, or any relationships you may have with the businesses listed on Annextech Software.

The terms " WE", " OUR" and " US" refer to Annextech Software and the terms " YOU", " YOUR" and " USER" refer to you, as a user of Annextech Software. The term " PERSONAL INFORMATION" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website for you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website.

It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy.

WHAT DO WE DO WITH YOUR INFORMATION?

We collect, receive and store your Personal Information. If you provide your third-party account credentials (" THIRD PARTY ACCOUNT INFORMATION") to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorise such transmissions and that Third Party Account Information transmitted to us shall be covered by this Privacy Policy. You may opt to not provide us with certain information, however that will restrict you from registering with us or availing some of our features and services.

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.

The Personal Information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customize the user experience, detect and protect us against error, fraud and other criminal activity, collect money, enforce our terms and conditions, and as otherwise described to you at the time of collection of such information.

Information collected on the Annextech Software app and website:

Residents: Name, Email address, Mobile number, your apartment/villa number, vehicle number (if any) and any other data you may have chosen to provide to Annextech Software.

Additional information: IP address, Webpages visited (Pages of Annextech Software visited by the user; a standard practise to optimize the user experience and curate content of a website), browser, device and operating system information, mobile network information, the date, time, any and all information that enables payment processing, and referrer URL of your request (the website from which the user was redirected to Annextech Software; a standard practise to track and compensate the originator of traffic to Annextech Software website, such as when a visitor clicks on a Google ad for Annextech Software.)

How The Information is Collected

Annextech Software provides its services through our website and mobile app (will be collectively referred to as “Platforms”). User information is collected via our platforms either directly or indirectly to give a great product and service experience.

Direct Information: All personally identifiable information as mentioned in the “Information Annextech Software Collects” segment is explicitly collected on the platform by contacting the society committee and getting the necessary consent and information of the society, the unit owners and tenants. Annextech Software uses this information for serving them better via the platforms.

Indirect Information: Information like Ip address, device data, browsing data and other information as detailed in “Information Annextech Software Collects” is collected while the user is interacting with our platform. The same is collected to make the user experience on our platforms better.

CONSENT

In some cases, we may process some of your information based on the consent you expressly grant to us at the time we collected such data. In case we need to process any of your information we will be clearly indicating to you at the point and time of collection.

We do not share your information with companies, organizations or individuals except when it is integral to our website or mobile application. However, if any case arises in the future where some data needs to be shared, we will keep you informed and take your consent as applicable.

Your information will be shared with another business entity should we (or part of our business/assets) plan to merge with, or be acquired by another business entity or in cases of organization restructuring or amalgamation. In case of such a transaction or re-organization, the new business entity will follow this Privacy Policy.

In such circumstances, we will update our privacy policy and make best effort to notify our users that their personal information is being transferred.

THIRD-PARTY SERVICES

We collect standard website access information (type of browser etc) using cookies and other similar technologies on all our websites (annextech.co). We do this to measure, improve and personalize our services for you and we do not share this information with any third party organizations for commercial purposes.

For integrations of the Product with third party software or hardware, the Service Provider will perform due diligence while selecting the third-party software or hardware. However, the Service Provider does not warrant error-free functioning or discontinuation of service by such 3rd Party software or hardware.

SECURITY

Your account is password protected. We use industry standard measures to protect the Personal Information that is stored in our database. We limit the access to your Personal Information to those employees who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on Annextech Software, please contact us at info@annextech.co.

You hereby acknowledge that Annextech Software is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

COOKIES

Our Platform may utilize “cookies” and other Technical Information. “Cookies” are a small text file consisting of alphanumeric numbers used to collect the Information about Platform activity. The Technical Information helps Service Provider analyse web traffic and helps User by customizing the Platform to User's preferences. Cookies in no way gives Service Provider access to User's computer or mobile device. In relation to Cookies, User can deny access to the installation of the Cookies by modifying the settings on User's web browser, however, this may prevent User from taking full advantage of the Platform.

The use of Cookies and Technical Information allows Service Provider to improve Platform and User's experience of Platform and Services. Service Provider may also analyse Technical Information that does not contain Personal Data for trends and statistics.

AGE OF CONSENT

User shall not share any information that: (i) may be harmful to minors or children below the age of 18 (eighteen) years; (ii) is invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; (iii) infringes any patent, trademark, copyright or other proprietary rights; (iv) violates any laws for time being; and (v) impersonate any person.

CHANGES TO THIS PRIVACY POLICY

QUESTIONS AND CONTACT INFORMATION

In case of any issue or grievance related to your data privacy, please contact us at info@annextech.co

Annextech Software,

404, Mazda Chambers,

Near Vaniya Sheri, Besides Bank Of Baroda,

Mahidharpura, Surat - 395003